Personal Bio: Established in Tokyo in 1997, We have been the go-to IT service provider for many foreign based corporations with presence throughout all regions in Japan for Third Party Maintenance, Office IT Support, Help Desk, IMAC and ITAD projects. With its bilingual support capability and 24x7x4 SLA capability in central Tokyo and Osaka, Emissary caters for all business needs when it comes to IT support. Major brands supported include IBM, HP, DELL, Apple, Fujitsu, NEC, Sun, Cisco, Juniper, Brocade, NetApp, EMC, Ciena, Poly, and more.
Rate Card: Subject to current exchange rates:
Dispatch Fees: One off per job
Business Hours (09:00 - 18:00) M-F: $120/£100 Field Engineer
Early and Out of Hours (07:00-09:00/18:00 - 21:00) M-F: $180/£145/Field Engineer
Late Hours (22:00-07:00) and Weekend/Holiday: $240/£195 Field Engineer
Hourly Rates: Engineer Rates minimum 2 Hours
Business Hours (09:00 - 18:00) M-F: $160/£130/hour, minimum 2 hours
Early and Out of Hours (07:00-09:00/18:00 - 21:00) M-F: $235/£190/hour, minimum 2 hours
Late Hours (22:00-07:00) and Weekend/Holiday: $315/£255/hour, minimum 2 hours
Travel Rates: The travel rate applies to locations over 25km of driving distance from our office either in Nakano, Tokyo, or Yodogawa, Osaka. For locations within 25km driving distance, this charge will not apply.
Business Hours (09:00 - 18:00) M-F: $120/£95 Field Engineer/Hour
Early and Out of Hours (07:00-09:00/18:00 - 21:00) M-F: $180/£145 Field Engineer/Hour
Late Hours (22:00-07:00) and Weekend/Holiday: $240/£195 Field Engineer/Hour
Add a review